Shipping policy

PERTH METRO

Free Shipping within the Perth Metro for orders over $75

Standard Shipping: $20 for orders under $75

Express Shipping: $30 for orders under $75

 

AUSTRALIA-WIDE SHIPPING.

Standard Shipping: $20 for small homewares.

Express Shipping: $30 for small homewares.

If you are located in NSW, ACT, QLD, VIC, SA, TAS or NT and would like to purchase or enquire about furniture or bulky items please contact us.

 

PROCESSING TIMES

Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders will be processed and shipped within 5-7 business days, unless they include furniture items. This will also vary upon delivery location.

Please note, after a launch, processing times may take 7-14 business days for the order to be shipped, due to an increased volume of orders.

 

PRE-ORDERS

Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment must be made upfront. If you wish to cancel your order before the shipping date, you may do so by contacting info@tamarandtide.com

If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s)are received.

We are not able to split orders and ship available items first. If you wish to purchase pre-order items and available items together, we recommend placing a separate order for each.

Please note, if you wish to return a pre-order item for an exchange or store credit, you will have 7 days from the date received.

 

INTERNATIONAL SHIPPING

We are not currently able to share our online shopping experience with our international friends. However, if you live outside of Australia and find something you must have in our store, please contact us via email at info@tamarandtide.com to discuss shipping options and availability.